FAQs

Is there an admission fee? 

No admission fee here! You choose and pay for your activities per ride or attraction. Buy rides in advance and skip the ticket lines.

Can you split point packages across multiple cards?

Yes, we can split points across up to four cards, so your crew can divide and conquer the fun.

Why do you use a Point Card system?

We have designed our point card system to give you the greatest flexibility during your Track experience. You aren’t locked into specific attractions. By using our point system, you may mix and match your attractions during your visit. 

What food and beverages are available? 

Light concessions are available at each park, including Icees, fountain drinks, bottled water and vending machines. 

Are you open year-round?

We are open daily year-round, except for Thanksgiving and Christmas Day. Park hours are located under Locations. Even on rainy days, Fat Daddy’s Arcade is open for indoor family fun at The Track. Rides open as soon as possible after the rain ends. 

How tall does my child have to be to ride as a passenger on the elevated track?

Please select the park location to view all ride restrictions.

Do you need an ID to drive go-karts or other attractions? 

You do not need an ID to drive single go-karts, bumper boats or bumper cars, but you do need an ID to drive a passenger on go-karts, bumper boats and bumper cars. You must be at least 16 years old to drive a passenger on go-karts and bumper cars. You must be at least 18 years old to drive a passenger on bumper boats. A valid ID would consist of any state or federal ID that displays a birthdate. 

What happens if it starts raining during our visit?

Again, safety is always our top priority. If the weather wets the tracks enough to make them unsafe or to create an unpleasant ride experience, management will close the attractions. If lightning is in the area, outdoor attractions will be closed. Outdoor attractions will re-open as quickly as possible. Fat Daddy’s Arcade will remain open even on rainy days.

Are there any dress code requirements?

To ensure a safe visit, proper attire is required for all attractions. Footwear is required throughout the park without exception. Tennis shoes are preferred, but sandals are acceptable. Due to the nature of the safety belts on various attractions, shirts and tops must cover the chest and stomach. Swim suit cover ups may be permissible as long as they properly cover the chest, stomach, and seat area. Long hair should be properly secured for attractions such as go-karts, and team members may request it be braided or tucked into a clothing item for safety purposes. Should a guest refuse to follow guidelines for safe attire, they may be politely asked to leave the park. 

Am I allowed to take photos during the go-kart rides?

As much as we love action shots from our attractions, we do not recommend having your camera or phone out during rides. The Track Family Fun Park is not responsible for any damaged cameras or phones used during a ride.

How do I plan a corporate team building, school field trip or group outing?

Fun and games can really bring a team together. We always welcome businesses and visiting groups to plan a day of team building fun. Simply take advantage of the largest point package to get the biggest savings. If you have a large group, buy multiple point packages. On average, we recommend 30-50 points per guest to have a great time at the park. 

How do you accommodate guests with special needs?

Guests of all ages with special needs are welcome to visit the park. If you are in a wheel chair and want to ride as a passenger on one of the attractions, please let one of our team members know. We can open the exit gate for easier access to the ride. Please know that the safety of all guests and employees is of utmost importance. If a guest cannot safely drive an attraction, then he or she is welcome to ride as a passenger. If you have sensitivity to crowds or sounds, we recommend coming early in the morning before the park is busy and loud. Please contact us ahead of time to make special arrangements at the opening of the park to meet your needs.

Do you have a lost and found?

Our lost and found is located in The Track’s management office. We walk through each ride at the end of each shift and turn in any guest items that have been left behind. If you are missing an item, please e-mail the park. We keep items in lost and found for 90 days. After 90 days, items will be given away.

Do you have a putt-putt or mini golf course at all locations? 

We have golf courses at three locations -- Destin, FL; Gulf Shores, AL; and Pigeon Forge, TN.  

What are the general Park Policies? 

Safety Warning: All go-karts and rides are action oriented attractions with associated risks.

Guest Policies:

• Supervise children at all times.
• Safety restraints must be properly worn at all times.
• The seating and restraints on an attraction may prohibit Guests of certain body shapes or sizes from riding.
• Do not take pictures or videos while enjoying an attraction. The Track is not responsible for lost or damaged items.
• Obey safety instructions throughout the park. Failure to obey rules may forfeit ride. Guests who do not obey the rules may be asked to leave the park.

Accessibility: Guests must transfer from wheelchair or electric vehicle to ride attractions. 

Service Animal Advisory: Due to the nature of the park attractions, service animals are not permitted on the attractions.

HAIR LENGTH WARNING 

For your safety and to prevent scalping, guests with hair longer than waist length will NOT be allowed to ride go-karts, even if their hair is temporarily pulled up. Guests with hair longer than shoulder length but shorter than waist length MUST securely pull up their hair above their shoulders for the duration of the ride. Your safety is our priority!

The Track is a profanity, tobacco, vapor, drug, alcohol and weapon free facility. Failure to obey will lead to removal from the property.

Is it go-kart or go-cart? 

The jury is still out on the correct spelling, but what we do know is that our go-karts are a BLAST! 

*Prices and points subject to change.