FAQs

Remember when your teacher said there are no bad questions? Well, your teacher was right. We want to answer any questions you may have about your visit to The Track Family Fun Park. Below are some of our frequently asked questions.

 

Are you open year-round?

We are open daily year-round, except for Thanksgiving and Christmas Day. Park hours are located under Locations. Even on rainy days, Fat Daddy’s Arcade is open for indoor family fun at The Track. Rides open as soon as possible after the rain ends. 

Is there an admission fee? 

No admission fee here! You choose and pay for your activities per ride or attraction. Buy rides in advance and skip the ticket lines.

How much does it cost to ride a go-kart?

Each ride on our elevated go-kart track is $11 if purchased as a single ride. We have multiple cost-saving packages in place which reduce the cost of each ride when multiple rides are purchased. So, the larger Point Package you purchase, the less each ride will cost.

Can you split point packages across multiple cards?

Yes, we can split points across up to four cards, so your crew can divide and conquer the fun.

Why do you use a Point Card system?

We have designed our point card system to give you the greatest flexibility during your Track experience. You aren’t locked into specific attractions. By using our point system, you may mix and match your attractions during your visit. 

How tall does my child have to be to ride as a passenger on the elevated track?

All the heights of our rides can be found on our Attractions page

What happens if it starts raining during our visit?

Again, safety is always our top priority. If the weather wets the tracks enough to make them unsafe or to create an unpleasant ride experience, management will close the attractions. If lightning is in the area, outdoor attractions will be closed. Outdoor attractions will re-open as quickly as possible. Fat Daddy’s Arcade will remain open even on rainy days.

Are there any dress code requirements?

For the safety of our guests, shoes are required to ride all of the rides. Any type of shoe is fine, including tennis shoes or flip flops. If you are wearing a swimsuit, then a swim suit cover-up is required for your comfort with the safety belts.

Am I allowed to take photos during the go-kart rides?

As much as we love action shots from our attractions, we do not recommend having your camera or phone out during rides. The Track Family Fun Park is not responsible for any damaged cameras or phones used during a ride.

How do I stay updated on special promotions and news about The Track?

Sign up here to receive information on what’s new and special offers. Also, follow us on social media or check back regularly to our website.

Do you host birthday parties?

We love a good party! Plan your birthday or team celebration party at the Track. Please check out our Groups page for more details. 

How do I plan a corporate team building, school field trip or group outing?

Fun and games can really bring a team together. We always welcome businesses and visiting groups to plan a day of team building fun. Visit the Groups page for more details and reservations. 

How do you accommodate guests with special needs?

Guests of all ages with special needs are welcome to visit the park. If you are in a wheel chair and want to ride as a passenger on one of the attractions, please let one of our team members know. We can open the exit gate for easier access to the ride. Please know that the safety of all guests and employees is of utmost importance. If a guest cannot safely drive an attraction, then he or she is welcome to ride as a passenger. If you have sensitivity to crowds or sounds, we recommend coming early in the morning before the park is busy and loud. Please contact us ahead of time to make special arrangements at the opening of the park to meet your needs.

Do you have a lost and found?

Our lost and found is located in The Track’s management office. We walk through each ride at the end of each shift and turn in any guest items that have been left behind. If you are missing an item, please e-mail the park. We keep items in lost and found for 90 days. After 90 days, items will be given away.